Job Description
About us
Pacific Historic Parks is the leading organization supporting significant historical sites in the Pacific for future generations. Through education, interpretive programs, research, preservation, and restoration, we work to perpetuate the memory of events and honor the people involved in these Pacific historic locations.
Be a Part of History!
Job Purpose
Provide daily support to the Sales and Marketing Department.
Duties and Responsibilities
- Immerse yourself into the Pacific Historic Parks brand, culture and product experiences, and pride in providing every visitor and customer with a world class customer experience at every touch point
- Display personal accountability in achieving and exceeding sales and KPI targets
- Be aware of current product launches and promotions, support company initiatives
- Cultivate a solid customer/client base through customer engagement and build relationships
- Greet and engage visitors at our Pearl Harbor National Memorial Narrated Tour and Virtual Reality Tour Desks
- Introducing Visitors to our Complimentary Queuing systems for their standby shuttle ride
- Assist the Sales and Marketing Team in activities related to the online retail store
- Maintain and refine marketing lists
- Update online web and social media content and track sales and marketing metric
- Other duties as assigned
Job Knowledge and Qualifications
- Must be 18 years of age
- Excellent writing and editing skills
- Experience in marketing, communication, business, administration, or related field is preferred
- Proficient in all Microsoft office applications and experience in Photoshop or other digital design programs helpful
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Effective communication skills
- Superior customer service skills and a passion for the customer experience
- Team player in a dynamic non-profit environment
- Must be able to provide proof of identity and eligibility to work (in US postings)
- Must be able to stand for long periods of time
- Ability to work a flexible schedule including weekends and holidays
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Working Conditions:
- Some work in an office environment with standard office equipment, artificial lights and air conditioning. Some work will require being outdoors in prevailing weather assisting visitors as needed.
Physical Requirements:
- Prolonged periods of sitting and working with computers, phones and other office equipment.
- Occasional prolonged periods of standing for select projects and special events.
- Able to lift 25 pounds and carry for short distances.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance