Medical Office Manager

We are seeking a full-time, dedicated, talented, and team-oriented Medical Office Manager to join our `ohana (family) to support our mission and values. We offer competitive wages, excellent benefits and a great working environment.
Mission
Waimnalo Health Center is rooted in Native Hawaiian values and devoted to improving the health and wellness of all people, regardless of ability to pay, by providing comprehensive primary and preventive health care services of the highest quality.
Core Values and Guiding Principles
Our values at Waimnalo Health Center promote Hawaiian-centered diversity, equity, and inclusion by welcoming all members of the Koolaupoko community to access our holistic services ranging from traditional Hawaiian healing practices to Western medicine.
Aloha: We listen to people with our full attention, seeking to know them and understand their health care and wellness needs and aspirations for themselves, their family and community.  We will respond, to the best of our abilities, as caring, compassionate, engaged, and professional partners in healthcare.
Malama I Ka Pono: We know that quality healthcare starts with people’s trust in our services and the excellence of our care for them and the resources entrusted to us to meet their needs.  We are committed to maintaining their trust by treating people with respect and confidentiality, and by being open about our organizational practices and results, seeking to continuously improve our work.
Malama I Ka Ohana: We believe that wellness embraces the whole family, and we welcome their participation in the healthcare of their loved ones.  Our belief extends from the Ahupuaa of Waimnalo throughout Koolaupoko where we build the foundation for good health and wellness for everyone, and we seek collaborative partners who share our values and vision.
Malama I Ka Aina: We understand the importance of one’s sense of place and the holistic nature of health and wellbeing. Through integrative services we support the balance of body, mind, and spirit, while respecting one’s cultural connectedness to the ‘ina of Hawai'i. Ka Mauli O Ka ‘ina A He Mauli Knaka: The Life of the Land is the Life of the People.

Summary

The Medical Office Manager provides clerical support for the Chief Medical Officer (CMO), Medical Director (MD), and Director of Clinical Operations (DCO) and works as a part of the administrative team to help facilitate medical provider organization, scheduling, coordination as well as ongoing recruitment, retention, and training in an efficient, effective, compassionate, and timely manner. In the context of the patient-centered health care home, plays a key role in coordination and communication between various members of the care team, to provide patients with a seamless experience as they navigate through the health care home.  This position works as an integral member of the care team and requires constant positive communication with the Chief Medical Officer, Medical Director, Providers, Nurses, Medical assistants, and other administrative branches and staff including but not limited to IT, Dental, HR, Cultural Health, Community Outreach, etc. This position requires a working knowledge of computer equipment, materials, and maintenance for the assurance of patient, team, and personal safety and a high quality of patient care.