Connecting the right people to the right jobs

Job Description

Our client is seeking an individual experienced in the healthcare field to join their team. In this role, you will be responsible for supporting patients by navigating complex healthcare systems, coordinating care, and ensuring they receive the information and support necessary for informed decisions.

The ideal candidate will have their bachelor's degree in healthcare or social work and 2 years of experience in patient advocacy, medical billing, or insurance authorization.

Apply today for immediate consideration!

Hours

Full-time

Location

Honolulu, Oahu

Responsibilities

• Facilitate discussions between patients and healthcare providers, explain diagnoses and medical bills, and ensure patient understanding.
• Schedule doctor visits and medical tests while coordinating care with other services.
• Negotiate bills, resolve errors, and communicate with insurance companies on behalf of the patient.
• Guide patients through treatment options and ensure access to necessary care services.
• Uphold patient rights, identify care gaps, and advocate for better healthcare outcomes.
• Maintain accurate notes, review medical charts, and track patient care details.
• Provide comprehensive case management and make referrals for financial, legal, and social support.
• Offer emotional support and connect patients with support groups and services.
• Perform other duties as assigned.

Qualifications

• Bachelor?s degree in healthcare, social work, or related field.
• Minimum 2 years of experience in patient advocacy, medical billing, or insurance authorization.
• Bilingual preferred but not required.
• Proficiency in medical terminology and healthcare systems.
• Strong communication (verbal, written, interpersonal) skills.
• Ability to multitask and problem-solve.
• Ability to listen and de-escalate stressful situations.