Patient Services Representative

Qualifications and abilities 

• High school graduate or equivalent.   

• CPR/BLS (Basic Life Support) Certification upon hire/not required to apply for the position. 

• A minimum of one year working in a medical office with knowledge of medical terminology preferred. 

• Basic knowledge of common medications and billing procedures preferred. 

• Familiarity with common software programs, (i.e., Windows-based programs). 

• Ability to quickly learn new systems.   

• Ability to communicate effectively with patients, community members, and staff members. 

General Duties include but are not limited to 

• Provide superior customer service to patients and associates in person and on the telephone. 

• Regularly usesour Electronic Medical Records system (ATHENA) 

• Verify patient’s information. 

• Assist with productivity and working with the clinical staff and medical providers.  

• Other duties as assigned 

*Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional).  

Those requiring assistance are encouraged to reach out to our organization at (808) 922-4787. Visit our website for more information: www.waikikihealth.org  

Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances