Front of House Associate

This position is an hourly plus tips.

As our front-of-house associate, you are our front line, offering drinks, food, and other products by providing excellent customer service.

Requirements

•       Excellent communication skills and strong interpersonal skills

•       Ability to work a flexible schedule, including evenings, weekends and holidays

•       Ability to stand for a long period of time

•       Ability to lift at least 20 lbs

•       Ability to handle multiple priorities

•       Flexibility to perform assigned tasks independently or as part of a work team

Main Duties

●      Assist in opening/ closing the store duties

●      Ensure to maintain a neat and tidy store by cleaning and organizing displays 

●      Ensure to maintain a safe and healthy work environment by following organization standards and sanitation regulations

●      Assist Open/close cash registers, performing tasks such as counting money, separating charge slips, balancing cash drawers and making deposits.

●      Prepares coffee drinks by following prescribed recipes and preparation techniques for coffee drinks

●      Maintain knowledge of merchandise as well as current sales and promotions, and policies regarding payment and exchanges.

●      Maintain inventories by replenishing supplies

●      Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

●      Welcome customers and ascertain what each customer desires and needs.

●      Answer questions regarding the store and its merchandise.

●      Handle customer’s complaints.

●      Provide flexible service in diverse situations within the basic guideline

●      Answer and handle the phone calls

●      Perform any other duties as required by management.