This position is an hourly plus tips.
As our front-of-house associate, you are our front line, offering drinks, food, and other products by providing excellent customer service.
Requirements
• Excellent communication skills and strong interpersonal skills
• Ability to work a flexible schedule, including evenings, weekends and holidays
• Ability to stand for a long period of time
• Ability to lift at least 20 lbs
• Ability to handle multiple priorities
• Flexibility to perform assigned tasks independently or as part of a work team
Main Duties
● Assist in opening/ closing the store duties
● Ensure to maintain a neat and tidy store by cleaning and organizing displays
● Ensure to maintain a safe and healthy work environment by following organization standards and sanitation regulations
● Assist Open/close cash registers, performing tasks such as counting money, separating charge slips, balancing cash drawers and making deposits.
● Prepares coffee drinks by following prescribed recipes and preparation techniques for coffee drinks
● Maintain knowledge of merchandise as well as current sales and promotions, and policies regarding payment and exchanges.
● Maintain inventories by replenishing supplies
● Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
● Welcome customers and ascertain what each customer desires and needs.
● Answer questions regarding the store and its merchandise.
● Handle customer’s complaints.
● Provide flexible service in diverse situations within the basic guideline
● Answer and handle the phone calls
● Perform any other duties as required by management.