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Job Description

Our client is seeking a temporary Call Center Representative to join their team and handle any calls and inquiries related to power outages, trouble, and property damage. This is a temporary position that will last about 1 year.

If this sounds like a job for you, apply today for immediate consideration!

Hours

Full-time, Monday to Friday, 7:30am-4:30pm (weekends/evenings as needed)

Location

Hilo, Big Island

Pay

$20 an hour

Responsibilities

• Obtain and relay important information.
• Perform timekeeping, typing, filing, logging, data entry and other clerical work.
• Provide clear directions and explanations to the field personnel, customers & contractors.
• Perform other duties as assigned.

Qualifications

• Minimum two or more years of call center customer service experience and/or equivalent training.
• Previous experience in a fast-paced work environment.
• Familiarity with database maintenance.
• Minimum typing speed of 45 WPM.
• Must have internet access and excellent computer skills.
• Strong communication (verbal, written, interpersonal) skills.
• Ability to remain calm under pressure.
• Ability to diffuse emotions and handle irate customers.
• Ability to pass pre-employment state and federal background check and drug test.